Fans of Isringhausen

After more than 25 years in business, we have earned a solid reputation as a trusted, professional car dealer. Our customers enjoy their experience when working with us both during and after the sale. Below is just a sampling of some of our many Fans of Isringhausen.

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Unparalleled service and sales. In 40 years of purchasing automobiles and obtaining service all over the United States there is no dealership that comes close to this dealership. Everything is absolutely perfect. Great kudos to everyone there!!!!!!!! 10++++++++++
Dealership is impeccable and Sales Consultants make you feel special. This is our third vehicle ownership or lease. We love the service department and it is obvious our over-all experience has been very positive: we have 3 cars in our history with Isringhausen since 2007 to testify to our satisfaction..
The service and the entire staff at Isringhausen is truly exceptional. They are courteous, attentive and very pleasant. It is a pleasure to do business with them
Another outstanding experience with your dealership. Matt Parr is very professional and I will look forward to my next purchase from Isringhausen. Thank you,
As always, my experience at Isringhausen was very positive including helpful staff, pleasant surroundings and good service.
This is my first Mercedes and I love the sales/service team! I have not yet been unsatisfied in any manner! Truly a great experience so far!
Dear Mr. Isringhausen, After working for an airline for 20 years, I thought I knew what customer service is, or was. I was wrong. I know for a fact that you have re-written the book. I cannot tell you how happy and impressed I am with your entire staff. Everything has been perfect, from the first time that I met Matt Parr, all thru the buying process, and, then in service. Joe is very much on top of his game. I hope that I will be able to meet you the next time that I come up for service. It was really a pleasure to buy a vehicle from you, and then to get to know the folks in the service department was very refreshing. There will be future purchases from your dealership. Don't lose either one of these guys. You own and run the Best Dealership I have ever experienced. Regards, John W
Jeff Colman is truly an exceptional salesman. The entire staff has been well trained and very professional. It is a pleasure rather than a hassle dealing with them.
Joe Brennan and Eric Horn always treat me with courtesy and are always willing to accomodate. Always a step above; I would never go any other place.
Isringhausen remains THE finest auto dealership I have ever dealt with. Their service department is superb.
I must say that this was my first visit to the Isringhausen facility and I am just overwhelmed. I have NEVER been to a dealership with such exceptional quality service. The staff were very helpful and courteous.
Great service and very attentive staff. A pleasure doing business here.
Gary Rogers should be commended on his attention to detail and extraordinary level of customer service. He coordinated diagnosis and repair of several unrelated, but necessary repairs. Thanks Gary!
Mike Carver was an excellent salesman. I had called in advance of what I wanted in a car and Mike had it ready. You can't ask for anymore than that!
Geoff Jr. did a wonderful job. The car is exceptional and a joy to drive. Your service department does an outstanding job. I'm sure my next car will be another Isringhausen Imports Mercedes Benz. A great experience; I would recommend Isringhausen to my family and friends.
Everything with the process was excellent. Luke Isringhausen, Nick Drum and Mike Custer did everything we could want. Thank you!
Jeff Colman, as always, did an amazing job. He is the best!
Truly extra, extra exceptional.
Joe Brennan continues to be one of the best advisors I've ever had the priviledge of working with during my ownership of Mercedes vehicles over the last several years!!
Bob Johnson was AWESOME!! The exceptional service was the primary reason why we purchased our vehicle from Isringhausen.
I am (and have been) 150% pleased with the service I have received from your dealership. I have received outstanding service and would like to single out Gary Rogers as being far and above what one can expect from a service writer. When I have a problem with my car I always call Gary. I will be looking in the near future to update my E350 and Gary has told me that I cannot do better then to stay with Isringhausen Imports and I will. Thank you very much.
As always, the Mercedes-Benz service was great. You guys are a cut above!
The drivers are always courteous, the service is superb, and the car is always immaculate when returned. Isringhausen makes every effort to meet the customer's wants and needs.
Gary Rogers went above and beyond to make sure that the customers' needs were met as well as explaining the needed repairs. The drop off/ pick up valet service is an added bonus to your already superb service center.
Our service manager Clem is awesome.
Very satisfied. Service staff great to work with. Best of any dealer I have ever delt with.
I felt my salesman [Brian Mitchell] went the extra mile to locate the exact vehicle we were seeking.
Jeff Colman (Our Salesman) was great!!!! He is honest and a pleasure to deal with.... This is our 2nd car purchased from him.... Thank you Jeff!!!!!!!!!
Isringhausen truly has brought service to a whole new level. I cannot imagine how they could possibly improve upon it - OUTSTANDING!
It is a total pleasure to shop and buy a car at Isringhausen Imports.
Isringhausen is consistently exceptional -- the staff are knowledgeable, courteous, and truly accommodating.
This is an outstanding dealership of which BMW should be very proud.
I have always experienced excellent service, especially with Joe Brennan. He is outstanding; thank you.
We absolutely LOVE our new car! Brad Miller was wonderful - we could not be happier! Thank you for making our first BMW purchase a very special time for us! John and Julie P
The employees of Isringhausen provide the best Customer Service. The reasons I am a repeat customer is due to the EXCEPTIONAL service that I receive.
[This is the] 4th car we have purchased from Isringhausen. The only dealer in the area that is honest and deserves [our] repeat business.
It is amazing to my husband and I how Isringhausen imports is able to continue their high quality of service over the many years that we have been a client with them!!! We cannot say enough positive comments in this regard.
Great service and wonderful looking remodel! Proud to be a customer of Isringhausen.
Always great service from everyone involved.
This dealership is truly exceptional. They make it a breeze to drop off and pick up my car, are always willing to accomodate me with a loaner and keep me up to date during the service if they find anything unexpected. I received my car back in fabulous shape - it was like brand new, the detailing was phenomenal! Loved it!!!
Nathan Griffel did an excellent job in selling me my Infiniti FX 35. I am very satisfied with Nathan and Isringhausen Imports. Great Job!!!!!!! I will be back the next time I need a car.
Brian Mitchell is outstanding. We plan to purchse all of our future vehicles with him.
The best dealership in every way.
Isringhausen Imports has an excellent Service Department. This was my first visit to the Service Department and I was very, very satisfied!!!! It was a very positive experience !!!!!!
Joe Brennan is an excellent Service Manager and insures that my vehicle is safe and mechanically sound.
I always have an exceptional experience whenever I require BMW service at Isringhausen Imports!
Great service, as always, from Joe and Gary. Also, the 2 fellows that normally bring my Mercedes to me after cleaning it up are truly exceptional employees - they likely do not receive enough credit. They are very customer-oriented, personable, attentive, and extremely detail-oriented.
As always, this was a phenomenal experience! From the service department telling me that I could bring it right in, being met as I stepped out of my vehicle to hand over my keys, not even being able to finish my coffee (the vehicle service was so prompt), to having the entire headlight assembly replaced when a bulb clip was misplaced... All of you are the meaning of a class act! Thank you for everything and I never plan to take my vehicle anywhere else!
Our salesperson (Bob Johnson) was kind enough to come to our home and program our garage door to open with the homelink transmitter. This extra level of personal service is why we look for Bob when we are in the market for a new automobile. He made sure we were up to date on all the features offered on this model. We also appreciate the great service given by all members of the dealership that we encountered since purchasing our first Mercedes in 2009. We are looking forward to enjoying our 2012 ML350 and plan on visiting the dealership again.
My salesperson, Matt Parr was outstanding, knowledgeable, polite and courteous. Joe and Gary at service are professional and aim to please. Mr. Isringhausen and the sales manager Anies both congratulated us on our ML and C300 purchases. Can't wait for four years to go by so we can do this again!
Thanks to Bob Johnson for the most pleasant experience in selecting my new car. My family loves Isringhausen, and has for a very long time!
Mike Plohr provided exceptional help on selecting my C300.
Joe and Eric always treat me with courtesy and are always willing to accommodate. Always a step above. I would never go any other place.
Joe Means went above and beyond the call of duty on this service call. First using his own BMW to try assist since it was after hours, and then arranging for towing to your facility and arranging a loaner - all after hours. Joe is an exceptional member of your team - he is the reason I will look to Isringhausen Imports for future purchases.
Joe Brennan did a great job in working with me and solving the minor issues I had with my car. Job well done!
I continue to be very impressed with the professionalism demonstrated by the entire Isringhausen staff. Not only do they do quality work - thorough and timely - but every member of their staff makes you feel as though you really matter to them. After experiencing "the Isringhausen difference" I cannot imagine why anyone would ever want to buy a vehicle or have it serviced from any other dealer!
This automobile purchase was the most pleasant experience I have ever at an auto dealership. The salesman, Bob Johnson, went out of his way to answer all our questions and make sure everything was perfect. There was absolutely no pressure from Bob or anyone else. The only pressure I had to endure was from my wife. Insringhausen Imports should not have such nice automobliles present when my wife is with me--that is when the pressure starts. I am completely satisfied with Isringhausen Imports and would definitely recommend you to other people.
I always feel very satisfied in all dealings with the Isringhausen staff. I trust their advice.
The great service staff is one of the reasons I choose to continue to buy cars at Isringhausen. They exceed my expectations every time.
I have been a customer of Isringhausen for a number of years and I've always found Joe Brennan extremely helpful, he is an excellent employee.
If anyone asks about how a customer should be treated. I always tell them to visit Isringhausen Imports and find out what Truly Exceptional customer service really means. Thanks again Brad.
This is my second Isringhausen vehicle and Brian Mitchell is the only salesman that will do...ever! He is patient, knowledgable, resourceful and (seemingly) unflappable!! I really enjoy working with Brian an recommend him to others at every opportunity! Clone him!!! Sean Oliver was my person for the financial transaction and he was very easy to work with! My whole experience is what I've become accustomed to from Mercedes Benz, in general, and Isringhausen, in particular. Thank you!!
I Love Isringhausen. They are the best, always.....
This was the easiest and most pleasant automobile buying experience that I have ever had. The Isringhausen staff and the show room buildings are truly tops. The S550 4matic is the best. My wife is most pleased with the vehicle. Thank you.
Great service, as always. Thank you.
Dave Heimlich's knowledge and expertise made our car purchase a wonderful experience. Dave worked hard to help us identify the best vehicle for our needs. Dave and Nick did a wonderful job of explaining the car's features.
There is nothing I would change with our experience. I can't say enough about the amazing service Brian Mitchell provided us. We planned to visit other dealerships while shopping, but after our time with Brian, we said we aren't going anywhere else!! Thank you!!
Joe Brennan, the service representative did a great job of working with me to accomplish the needed repairs to my car. He was very attentive and worked around my schedule to have the car ready when I returned from my trip. Thank you.
Brian is a very professional Sales Consultant. I purchased a new Mercedes from him three years ago and went back to him when I was ready to trade again.
Isringhausen remains the finest auto dealership I have ever dealt with.
We have purchased three vehicles from your outstanding dealership. From the personal and professional appearance of the staff and management, to the well maintained appearance of the facility, your dealership is number one in our book. In the past we have purchased cars from other dealerships such as Chevrolet, Cadillac, Jaguar, and Lexus. None can compare to the experiences that we have had with Isringhausen. In these tough economic times Luke Isringhausen was very fair with pricing and trade in value for our vehicles, not to mention the outstanding customer relationship the entire staff provided! We will recommend Isringhausen to all of our friends and family.
Our salesman, Rob Landers, could not have been more pleasant or helpful throughout the purchasing process.
I have purchased or leased many vehicles over the years and this was the easiest and most accommodating transaction of all. Jeff Colman was exceptional in evaluating and meeting my vehicle lease. I look forward to future events with Isringhausen Imports. They go the extra mile to be accommodating to the customer. Thanks again.
This was a very easy transaction; no hassle or pressure purchase.
This is our third Mercedes vehicle from Isringhausen. They are truly a delight to deal with!!!
In search for Convertible Corvette, my sister-in-law suggested I contact Isringhausen Imports as she heard they would search for the car I was looking for. I viewed their website before contacting them. I didn't need to look any further; they already had what I was looking for. I contacted salesman Mike Plohr. Since I live 170 miles from Isringhausen, Mike proceded to described the vehicle of interest in great detail; when I arrived to view the Corvette, there were no suprises. Mike also explained, if I was not completely satisfied they would do what they could to make me happy. I have to say Mike Plohr not only stuck to his word but went the extra mile for complete satisfaction. Thanks Mike!
I am a new BMW 535 owner and would like to inform you that Clem is a wonderful person and employee. I am currently working with Mark Dresch for an extended warranty for the BMW based on everything Clem and your company has done for me. I could go anywhere and buy it at a lower cost but based on Clem I am going with your company for the extended warranty. I cannot say enough great things about Clem.
I have purchased several cars from Isringhausen and am always completely satisfied. They are a top notch organization who always provides professional, caring service. Brian Mitchell has been my sales consultant over the years. His expertise and professional, friendly personality always makes my buying experience a pleasure. He is excellent at educating me about my options and gives me confidence as I decide on my options and what is best for me. His knowledge and service always makes it a great experience. This time, I took advantage of the special financing offered through Mercedes-Benz and appreciate the good rates. Thanks again to Isringhausen and Brian Mitchell for all they do for me. I love my new car.
We have owned vehicles for over 50 years, and have never been treated by any dealership as well as we have from Isringhausen. We truly appriciate their service.
I really appreciated working with Geoffrey. He truly went above and beyond. The first trip we were there he stayed really late to accommodate us. He was fantastic at communication and with an infant, I appreciated the fact that I could text and e-mail him, instead of having to always talk on the phone (it is hard to have a phone conversation with baby around.) Most of all, he was easy going and low pressure, which when buying a car is extremely important. He allowed us the time and several trips which comes with making a car purchase without making us feel like we "must buy now." I went to another dealership to drive a [different car] and when one of the sales people seemed pushy, it really turned me off (which furthered my decision to buy the BMW, in addition to liking the car better.) Overall, he did a fantastic job.
Clem is an excellent, customer friendly Service Advisor of Isringhausen. He makes the experience outstanding! It could not be any better! I will buy again from Isringhausen.
Mike Plohr was absolutely outstanding. I have purchased new cars throughout my life,but have never experienced a better Sale's Consultant!! Would absolutely recommend Isringhausen to everyone! I felt so pampered! Thanks so much Mike! We will buy again from you because it would be hard to go to a lesser place after you have had the best!
Brian Mitchell did a great job with every aspect of the sales process and made my buying experience very easy and enjoyable.
Mike Plohr is a fantastic salesman. He not only kind and courteous, he makes sure all of my questions and concerns are answered. He was and always has been very patient. This is my 3rd Mercedes that I have purchased from him, and I will definately be back and asking for Mike.
Your service advisor Joe is truly an individual that cares about his job position. He always goes that extra mile to ensure that each service visit is a pleasureable one and that all issues with the automobile are attended to. His committment is quite outstanding and as such he is truly the person that best reflects Isringhausen's image to their customers. Thank you Joe for all that you do. Frank L. -Peoria.
Isringhausen makes life easier for me with the pick up and delivery service. This is one of the reason's I chose to purchase my car from them as opposed to a closer, local St. Louis Dealership.
Geoff and Brian Mitchell exceed all of my expectations which is why I am a repeat custormer.
Brian Mitchell did a wonderful job of explaining the features of the car with which I was unfamiliar. Having traded my C class for an E class, I was nervous driving. He was reassuring. Since I live 104 miles from the dealership, Brian made every effort to make me comfortable with the vehicle before leaving the dealership. Isringhausen should be proud to have a sales representative like Brian Mitchell.
The staff at Isringhausen are second to none. I have purchased around 10 vehicles from them over 20 years; they have earned my loyalty.
This is the second time I purchased a vehicle from Isringhausen and dealt with Mike Plohr. I live in St. Louis, MO and could have dealt dealers down here. However, the professionalism and courtesy extended by Mike and the dealership including Mark Dresch who is a business manager far exceeds the other dealerships in St. Louis. I purchased this vehicle for my wife to drive and she was treated with the utmost respect. I am very confident with this dealership that she will be given this same treatment even when I am not there with her. I cannot confidently state this in regard to the other dealerships in my immediate area. Sales people need to realize that business is based upon relationships and trust. That is why I deal with Isringhausen.
Isringhausen is a first rate Mercedes Benz dealer. They maintain standards for pre-owned vehicles which exceed those of most franchised dealers by a wide margin. They can deliver a car from 1100 miles away to my doorstep faster than my local dealer can answer the phone! All in all, a first rate experience with high degree of professionalism.
Having been a recent customer at Isringhausen in Springfield I would just like to say what an excellent experience it was. David Heimlich was the sales associate I was in contact with and his professional and courteous attitude and knowledge was what really made me a happy customer. Because of these factors I look forward to doing business with Isringhausen Imports again in the near future.
In this day and age we all have to double our efforts to make and keep customers happy. Luke, you did more than that, you exceeded my expectations. Isringhausen Dealership is number ONE in my book.
After watching the web site for over 2 years the vehicle I had been looking for showed up. Saw it on a Friday afternoon. We caught the train from STL at 6 a.m. to see it Saturday morning. Mike Plohr met us at the station at 8 a.m. and took us to the show room where the SUV was sitting all shined up. After an impressive, “eye opening” drive we closed the deal and were driving back home in our BMW in under 2 hours. It was a real pleasure doing business with Isringhausen and I will be back again for our next car. I would recommend them to anyone that wants a truly remarkable and positive buying experience.
As always, I feel welcome at Isringhausen.
Luke Isringhausen helped make the purchase of this automobile much easier than I thought possible. He is the most patient person I have met in quite awhile. I came into the dealership knowing I was going to make a purchase, I wasn't sure of what. He spent more than a day with me driving different automobiles and helping me to make the best decision for my needs and wants. I have never had such a positive experience when purchasing an auto. I will always be in touch with Luke for any auto needs.
Luke Isringhausen provided exceptional service as well as the rest of the staff. I will continue to buy cars from them well into the future!
First class operation. There are other dealers closer to my home. I choose Isringhausen.
MATT PARR, NICK DRUM AND JOE BRENNAN ARE AN OUTSTANDING TEAM OF PROFESSIONALS WHOSE PRESENCE AT ISRINGHAUSEN WAS A PRIME FACTOR IN OUR PURCHASING DECISION.
It was a very positive experience and my first time to use Isringhausen. It will not be my last. Joe Brennan was easy to work with and made the experience quite simple. I especially liked the free car wash. Thanks for such great service. I will have my Mercedes serviced here each time.
Last week, I drove from Peoria to Springfield. Prior to my trip, I put gas in my car. While fueling, I grabbed a coffee inside; unbeknownst to me, the gas tank did not shut itself and my car was covered in gas! Also, my shoes got covered with gas as I was shutting the pump. I had my dogs in the car and needed to make the drive. I called Isringhausen as I arrived into Springfield and spoke to Gary in service; he felt so badly for me; offered me bottled water, and cleaned out the part os the car which was covered with gas, for free! Also, it was not even a car I purchased from Isringhausen! Thank you Gary! You definitely have the Kuhn family loyalty!
Thanks as usual for always taking perfect care of the cars and for your friendly approach to doing business!!!
Angie and Clem once again demonstrated why your service center is the est I have ever encountered.
I really enjoy driving the X5 and have been very pleased with this vehicle. The service experience was outstanding and the gentleman who brought me a loaner and returned my vehicle was very professional as well.
Clem is the best.
I appreciate Clem's good help!
The whole sales prodecure went excellent.
An excellent buying experience, and I greatly appreciate Jeff Coleman's professionalism and the BMW Service Department. I look forward to my next vehicle purchase at Isringhausen.
Would not change a thing, best car buying experience and best car.
I am very please with the car GOD blessed me with and my experience with your sales representative was very pleasant. Your service at Isringhausen Imports will be highly recommended. Thank you Kent Hill for all your help.
We have always heard so many favorable things about the outstanding expericence in dealing with Isringhausen Imports - now we have felt this ourselves and see why everyone always raves about your firm!!
Very happy with dealership. All individuals that I have been in contact with have been professional, friendly, and knowledgeable. Recommended dealership to a friend and he purchased a new 328i.
The quality of my BMW speaks for itself. Isinghausen's vehicle delivery and loaner program is outstanding and a feature that I tell everyone about. The staff are always friendly and helpful. It is the most customer friendly dealership I have ever dealt with.
Again, the service is fantastic at Isringhausen and I intend to continue to do business with them. Living about 100 miles away, I still find them to be far superior to my local BMW dealer.
Clem and Angie are fanstastic at their jobs, and a joy to do business with, a credit to your establishment.
If you know I purchased 3 Mercedes from Isringhausen Imports in 30 months, it is not difficult for you to understand how much I appreciate their services.
This is not the first car we bought here, so we were expecting the same great service we had before, and we were not disappointed.
We have already sent Brian Mitchell a note thanking him for his continuing great service. I have purchased several vehicles at Isringhausen through Brian and always appreciate his professional, courteous, and informed service. We feel fortunate to work with him.
Isringhausen's service personnel and facilities are a credit to the Mercedes-Benz organization. My wife and I have been happy customers and buyers for over twenty-five years.
An outstanding dealership! I've purchased six cars from them!
Outstanding service! That is just one major reasons I purchased my SLK350 at Isringhausen.
The service advisor; Joe always greets me with a smile and is very accommodating. I believe him to be a true asset to Isringhausen Imports!
The Isringhausen employees have the best customer service a company could ever have. There is no reason to ever go to another dealership.
I want you guys to know that from the front desk staff to management you handled the sale exactly how I have grown to expect. My husband & I will continue to send our automotive customers your direction and I will personally continue to purchase with you when I am in the market. Well done, and a thank you to Geoff, Nick & Brian for their personal touches that made this sale work so well for us.
Staff was extremely courteous, helpful, and friendly. Waiting area was very clean and nicely arranged with comfortable seating. Shuttle driver was also very courteous and accommodating. My car was quite dirty when I brought it into the dealership, due to my having been on several extended business trips. It was spotless when I returned to pick it up. I'm very satisfied with the service I received.
Joe Brennan and Dave, the technician, are great to work with. I feel certain that they will take care of my needs and I am never disappointed!
Joe always makes the process simple -- he makes sure that I understand and am comfortable with all of the information about the repairs needed to the vehicle -- at 57, I have delt with many service managers and Joe stands out as the absolute best!
The customer service was wonderful to us! Very friendly and helpful. They provided us with a vehicle as we had appointments that day in town and they had to order a piece for our vehicle and we were able to use the loaner vehicle to return home in. THEY EVEN BROUGHT OUR VEHICLE TO US WHEN IT WAS FINISHED WHICH IS AN HOUR DRIVE EACH WAY! Wonderful service........