Service Advisor Assistant

Job Title: Service Advisor Assistant

Location: Springfield, IL

Company: Isringhausen Imports

About Us: Isringhausen Imports is a premier dealership specializing in luxury brands including BMW, Mercedes-Benz, Porsche, and Volvo. We are dedicated to providing our customers with an exceptional experience and unparalleled service. Join our dynamic team and help us continue to deliver excellence in the automotive industry.

Position: Service Advisor Assistant
Location: Isringhausen Imports, Springfield, IL
Department: Service Department
Employment Type: Full-Time/Part-Time (Weekends as needed)

Job Summary: As a Service Assistant at Isringhausen Imports, you will play a crucial role in ensuring the smooth operation of our service department and providing exceptional customer service. You will be responsible for a variety of tasks that support both our customers and our service team.

Key Responsibilities:

  • Customer Courtesy Shuttle: Safely drive customers to and from the dealership to their destinations while their vehicles are being serviced.
  • Vehicle Management: Safely drive, park, and retrieve customer vehicles in a service-friendly and organized manner.
  • Repair Order Preparation: Assist in the preparation and organization of repair orders.
  • Customer Service: Greet customers with a friendly and professional demeanor, escort them to the service advisor, and answer any basic questions about our services.
  • Shop Support: Assist technicians and service advisors as needed, including retrieving parts or equipment.
  • Facility Maintenance: Maintain a clean and organized service area, including organizing customer waiting areas.
  • Safety: Adhere to all safety guidelines and protocols to ensure a safe working environment.
  • Availability: Work on weekends as needed.

Qualifications:

  • Valid driver’s license and a clean driving record.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Attention to detail and strong organizational skills.
  • Ability to follow instructions and work as part of a team.
  • Previous experience in a customer service or automotive role is a plus.

Why Join Isringhausen Imports?

  • Competitive pay and benefits package.
  • Opportunity to work with a leading luxury car dealership.
  • Supportive and dynamic work environment.
  • Opportunities for career growth and development.

If you are passionate about providing excellent customer service and have a keen interest in the automotive industry, we encourage you to apply for this exciting opportunity.

How to Apply: Please submit your resume and a cover letter detailing your relevant experience below or apply in person at Isringhausen Imports, 299 E Jefferson Street, Springfield, IL. 217-528-2277

Isringhausen Imports is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.