Service Tunnel Employee

Job Title: Service Tunnel Employee Hiring Now

Location: Springfield, IL

Company: Isringhausen Imports

About Us:
Isringhausen Imports is a premier dealership specializing in luxury brands such as BMW, Mercedes-Benz, Porsche, and Volvo. We pride ourselves on delivering exceptional customer service and an unparalleled automotive experience. Join our dedicated team and contribute to our reputation for excellence in the luxury car industry.

Position: Service Tunnel Employee
Location: Isringhausen Imports, Springfield, IL
Department: Service Department
Employment Type: Full-Time/Part-Time (Weekends as needed)

Job Summary:
As a Service Tunnel Employee at Isringhausen Imports, you will play a key role in ensuring the smooth and efficient handling of customer vehicles in our service department. You will be responsible for accepting vehicles for service, documenting their condition through video, and assisting mechanics by driving cars into the service bays.

Key Responsibilities:

  • Vehicle Acceptance: Greet customers as they arrive for service and perform a thorough video walk-around of their vehicles to document any existing damage
  • Vehicle Handling: Safely drive customer vehicles into the service tunnel, ensuring proper placement for mechanic access
  • Service Coordination: Communicate effectively with mechanics to prioritize vehicle intake and ensure a seamless handoff
  • Customer Interaction: Provide exceptional customer service by offering updates on their vehicle's service status and ensuring a smooth handoff to service advisors when necessary
  • Facility Maintenance: Keep the service tunnel and surrounding areas clean and organized
  • Safety Compliance: Follow all safety protocols to maintain a safe work environment for both employees and customers

Qualifications:

  • Valid driver’s license with a clean driving record
  • Strong attention to detail and excellent communication skills
  • Ability to work efficiently in a fast-paced environment
  • Comfortable working with luxury vehicles
  • Previous experience in automotive service or a related field is preferred but not required

Why Join Isringhausen Imports?

  • Competitive pay and benefits (full-time)
  • Opportunity to work with prestigious luxury car brands
  • Supportive and collaborative work environment
  • Opportunities for career growth and professional development

If you are passionate about cars and providing excellent customer service, we encourage you to apply for this exciting opportunity.

How to Apply:
Please submit your resume and a cover letter below, or apply in person at Isringhausen Imports, 299 E Jefferson Street, Springfield, IL. 217-528-2277

Isringhausen Imports is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.